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Ordering and Shipping

OUR SECURE ONLINE PAYMENT FACILITY

 Paypal

PayPal is great! 

PayPal is like all other secure online payment facilities in that you can use your credit card to pay for your order - you don't need to be a PayPal member. As with other payment gateway systems we the site owners are not involved in the processing of the transaction - that is done independently of this website - and so you are not sharing your financial information with us.  

After clicking on your confirmation order on the checkout page the secure PayPal site will appear in your browser. You can choose your preferred payment method and complete your order. When you have completed the payment process you will be returned to the Tanegashima Hamono website. Shortly after you will receive a confirmation email from us.

SHIPPING YOUR ORDER

EMS

 

 


We use Japan Post EMS exclusively. This is the fastest, safest and most economical way to send your insured, trackable order from Japan. Each shipment includes a tracking number. On dispatching your order we will send you a link so you can track the progress of your shipment. Shipping is free for all orders and all destinations.

ESTIMATED DELIVERY TIMES 

From the day you place your order:

USA/Canada: 5-8 days
Europe: 7-10 days
Australia/Asia: 6-9 days

In most cases, people living near major cities will receive their orders quickly. Those in more rural areas will receive the orders a little later. Please be sure to check your EMS tracking info!

In rare cases a knife may have to be custom made for you and this will take extra time. We'll keep you in the loop.

Please note that you may be responsible for additional duties/taxes on your order upon delivery.

REDEEMING GIFT CERTIFICATES AND COUPON CODES

Redeeming your Tanegashima Hamono gift certificate or coupon code discount is very easy.

Click on 'Proceed to Checkout' from your shopping basket page. You will be taken through four simple steps:


Step One: Enter your billing information (your name, address and contact details);
Step Two: Enter your shipping details (your delivery address, if different from your billing address);

Step Three: Confirm your shipping method;
Step Four: Confirm your order.

It is at Step Four (order confirmation) that you enter your gift certificate code or coupon code. Your order will be adjusted automatically to reflect the value of your certificate or coupon.